Hard Rock Cancun Hotel

ex. Cancun Palace Resort

Blvd. Kukulcan Km 14.5, Cancun, Mexico  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Cancun Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Dining room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

The elegant Hard Rock Cancun Hotel is a 5-star property placed near Avenida Kukulkan, Museo Sensorial del Tequila and Wet'n Wild Cancun. The hotel was opened in 2005, renovated in 2012 and is housed in a 12-storey building.

Notable for its oceanfront location in the middle of Cancun, the hotel provides an access to the spectacular white-sand beach. There are restaurants, nightclubs and a theme park in the area.

Shoppers will enjoy close proximity to shopping centers and a shopping village.

Hard Rock Cancun Hotel lies within 15 minutes’ drive to Cancun International airport.

Rooms

The property offers classic rooms equipped with wireless internet, climate control, a laptop safe, a phone and central heating and feature a panoramic view over the sea. Guests will enjoy views of the Caribbean Sea from their rooms. They come with a dishwasher, coffee/tea makers and a stove as well as bathrooms with a hairdryer, a shower and a spa bathtub.

Eat & Drink

Residents can have breakfast in the bar. An exclusive on-site restaurant serves dishes of Asian cuisine. Guests can savor cocktails, aperitifs and coffee in the wine bar. The grill bar Savio's Bistro by La Dolce Vita is just about 400 meters away.

Services

The hotel provides guests with bicycle and car rental services.

Relax

Guests can revive with Turkish steam bath, massage and beauty therapy. Various activities, including kayaking, windsurfing and beach volleyball, are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   12.  Number of rooms:   601.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Florist/Flower shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Aqua fitness
  • Outdoor tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Casino
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Lake view
  • Ocean view
  • Water view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dining room
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

How to reach hotel

hotel Hard Rock Cancun Hotel Cancun location
Show big map »

Hotel Address:

Blvd. Kukulcan Km 14.5, Cancun, Mexico

Get directions
City Center
  • Cancun
    11.0 km
Airports
Train Stations
  • House of Culture
    9.6 km
Restaurants
  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
    360 m
  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
    390 m
Beaches
  • Playa Marlin
    1.7 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    12
  • Number of rooms:
    601

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Gold Room
Bed type: 2 Single beds
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Hard Rock Cancun photos Room
Gold King Room
Bed type: King-size bed
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Grand Luxe Room
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Hard Rock Cancun photos Room
Grand Deluxe Room
Bed type: Double bed or Twin beds
Size: 40 m²
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  • Air conditioning
  • Shower
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GRAND DELUXE DOUBLE/TWIN. ALL INCLUSIVE. Nett / Fit Rate

Room facilities
    Hard Rock Cancun photos Room
    Guest Room
    Bed type: Twin beds or Double bed or Double bed or Twin beds
    Size: 40 m²
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    • Air conditioning
    • Shower
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    Standard|Double 2 People-platinum

    Room facilities
      Hard Rock Cancun photos Room
      Special King Room
      Bed type: King-size bed or Double bed
      Size: 40 m²
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      • Air conditioning
      • Shower
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      Deluxe|Deluxe Platinum King Special

      Room facilities
        Hard Rock Cancun photos Room
        King Suite
        Bed type: Double beds
        Size: 40 m²
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        • Air conditioning
        • Shower
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        Suite|2 Double, 1 King - Non-Smoking - Platinum Rock Suite - Ocean View

        Room facilities
          Hard Rock Cancun photos Room
          Suite
          Bed type: Double beds or 1 Single bed or Double bed
          Size: 40 m²
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          • Air conditioning
          • Shower
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          Suite|2 Double, 1 King - Non-Smoking - Platinum Rock Suite - Ocean View

          Room facilities
            Hard Rock Cancun photos Room
            Two-Bedroom Suite
            Size: 40 m²
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            • Air conditioning
            • Shower
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            Room facilities
              Hard Rock Cancun photos Room
              Family Room
              Bed type: Double bed
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              Standard|FAMILY ROOM (2AD+2CH)

              Hard Rock Cancun photos Room
              Superior Deluxe Double Room
              Bed type: Double bed or Twin beds
              Size: 40 m²
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              • Air conditioning
              • Shower
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              SUPERIOR DELUXE ROOM (2AD). ALL INCLUSIVE. Nett / Fit Rate

              Room facilities
                Hard Rock Cancun photos Room
                Superior Deluxe Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Size: 40 m²
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                • Air conditioning
                • Shower
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                SUPERIOR DELUXE ROOM (2AD+1CH). ALL INCLUSIVE. Nett / Fit Rate

                Room facilities
                  Superior Room
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                  Hard Rock Cancun photos Room
                  Deluxe Double Room
                  Bed type: 1 Double bed and 1 Single bed or 2 Single beds or 1 Single bed
                  Size: 40 m²
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                  • Air conditioning
                  • Shower
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                  Deluxe|Deluxe Platinum Double (2 beds)

                  Room facilities
                    Hard Rock Cancun photos Room
                    Deluxe King Room
                    Bed type: King-size bed or 1 Super King-size bed or Double bed
                    Size: 40 m²
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                    • Air conditioning
                    • Shower
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                    Deluxe|1 King - Non-Smoking - PURE Deluxe Gold - Lagoon View

                    Room facilities
                      Hard Rock Cancun photos Room
                      Deluxe Quadruple Room
                      Bed type: Sleeping arrangements for 4 persons
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                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Hard Rock Cancun photos Room
                        Royal Double Room
                        Bed type: King-size bed
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                        Standard|Double King Size Bed-royal

                        Hard Rock Cancun photos Room
                        Royal King Room
                        Bed type: King-size bed
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                        Standard|Double King Size Bed-royal

                        Hard Rock Cancun photos Room
                        Deluxe Family Two-Bedroom Single Room
                        Bed type: 1 Single bed or Double bed
                        Size: 71 m²
                        Check Prices
                        • Air conditioning
                        • Shower
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                        Deluxe|Deluxe Family Two Bedroom

                        Room facilities
                          Hard Rock Cancun photos Room
                          Deluxe Family Room
                          Bed type: 1 Double bed and 1 Single bed or Twin beds or 1 Super King-size bed and 2 Double beds
                          Size: 71 m²
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          Deluxe|Deluxe Family

                          Room facilities
                            Hard Rock Cancun photos Room
                            Diamond Room
                            Bed type: 1 Super King-size bed or Double bed or King-size bed
                            Size: 40 m²
                            Check Prices
                            • Air conditioning
                            • Shower
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                            Deluxe|Deluxe Diamond Room - Adults Only

                            Room facilities
                              Hard Rock Cancun photos Room
                              Diamond King Room
                              Bed type: King-size bed
                              Size: 40 m²
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information

                              Deluxe|Deluxe Diamond King

                              Room facilities
                                Luxury Room
                                Check Prices
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                                How to reach hotel

                                hotel Hard Rock Cancun Hotel Cancun location
                                Show big map »

                                Hotel Address:

                                Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                Get directions
                                City Center
                                • Cancun
                                  11.0 km
                                Airports
                                Train Stations
                                • House of Culture
                                  9.6 km
                                Restaurants
                                • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                  360 m
                                • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                                  390 m
                                Beaches
                                • Playa Marlin
                                  1.7 km
                                Hotel information
                                • Check-in:
                                  from  3 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2012
                                • Number of floors:
                                  12
                                • Number of rooms:
                                  601

                                Hotel Awards

                                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Mexico

                                Use Badge

                                Hard Rock Cancun Location

                                Legend
                                • Current hotel
                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

                                Hover above the icons to see hotel photo and details.

                                Click the hotel to go to the main hotel page.

                                Route Planner
                                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                What's nearby

                                Places of interest

                                • El Rey mayan ruins - 3.3 km

                                Shopping areas

                                • Kukulcan Mall - 1.4 km
                                • La Isla Shopping Mall - 2.4 km

                                Museums

                                • Mayan Museum - 1.8 km

                                Theaters

                                • Backstage Theatre - 1.1 km

                                Golf courses and Country clubs

                                • Cancun Golf Club at Pok-Ta-Pok - 100 m

                                Local attractions

                                • Playa Marlin - 1.7 km
                                  CancunMexico
                                • Playa Delfines - 3.2 km
                                  Cancun 77710Mexico
                                • Plaza Isla - 5.3 km
                                  Zona Hotelera, Cancun
                                • Museo Sensorial del Tequila - 1.9 km
                                  Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                                • Wet'n Wild Cancun - 5.1 km
                                  Blvd Kukulkan Km. 25, Cancun

                                Restaurants nearby

                                • Savio's Bistro by La Dolce Vita - 360 m

                                  Address: km 15 Zona Hotelera
                                  Phone: 998 8850150

                                  82% likes this, based on 422 reviews
                                  Cuisine: Italian
                                  Price Range: GBP 15 - GBP 27

                                • Fantino - 480 m

                                  Address: Retorno del Rey #36, Zona Hotelera
                                  Phone: +52 998 881 0808 x5803

                                  95% likes this, based on 88 reviews
                                  Cuisine: Italian

                                • Puerto Madero Cancun - 390 m

                                  Address: Boulevard Kukulcan, km 14.1
                                  Phone: 52 (998) 885-2829

                                  79% likes this, based on 847 reviews
                                  Cuisine: Vegetarian, Argentinean, Venezuelan
                                  Price Range: GBP 20 - GBP 40

                                Hotel information
                                • Check-in:
                                  from  3 pm
                                • Check-out:
                                  until  12 pm
                                • Year renovated:
                                  2012
                                • Number of floors:
                                  12
                                • Number of rooms:
                                  601

                                Hotel Awards

                                MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                According to guest reviews, the hotel has been rated as
                                Best Luxury Hotels in Mexico

                                Use Badge

                                Hotels nearby
                                Sandos Cancun Hotel
                                5 stars
                                0.2 km
                                Me Cancun Hotel
                                5 stars
                                3 km
                                Cities nearby

                                Hard Rock Cancun Reviews

                                Guest reviews are submitted by our customers after their stay at Hard Rock Cancun

                                Average guest rating

                                7.8out of 10
                                Fabulous
                                Based on 48 reviews

                                Rating by category:

                                Service
                                9.2
                                Rooms
                                9.3
                                Value
                                8.6
                                Location
                                9.7
                                Dining
                                8.0

                                Guest reviews

                                  How to reach hotel

                                  hotel Hard Rock Cancun Hotel Cancun location
                                  Show big map »

                                  Hotel Address:

                                  Blvd. Kukulcan Km 14.5, Cancun, Mexico

                                  Get directions
                                  City Center
                                  • Cancun
                                    11.0 km
                                  Airports
                                  Train Stations
                                  • House of Culture
                                    9.6 km
                                  Restaurants
                                  • Savio's Bistro by La Dolce Vita (cuisine: Italian)
                                    360 m
                                  • Puerto Madero Cancun (cuisine: Vegetarian, Argentinean, Venezuelan)
                                    390 m
                                  Beaches
                                  • Playa Marlin
                                    1.7 km
                                  Hotel information
                                  • Check-in:
                                    from  3 pm
                                  • Check-out:
                                    until  12 pm
                                  • Year renovated:
                                    2012
                                  • Number of floors:
                                    12
                                  • Number of rooms:
                                    601

                                  Hotel Awards

                                  MexicanHOTEL AWARDSRecommendedCancunHard Rock Cancun

                                  According to guest reviews, the hotel has been rated as
                                  Best Luxury Hotels in Mexico

                                  Use Badge